North America
Europe
- Albania
- Austria
- Belarus
- Belgium
- Bosnia and Herzegovina
- Bulgaria
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- France
- Greece
Terms and Conditions
Privacy Policy
Cookies and Other Technology Policy
-
Terms and Conditions
We use Cookies (technical and profiling cookies from us and third parties) on Giada.com to provide you with a better online experience and to deliver you with online commercial messages tailored on your preferences. If you select "continue" or access any content of our website without customizing your choices, you agree to the use of cookies.
-
General Terms and Conditions of Use of the Website
Updated to March, 2021
Welcome to www.giada.com website (hereinafter the "Website").
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE OF THE WEBSITE (HEREINAFTER THE "TERMS OF USE") CAREFULLY BEFORE USING THE WEBSITE.
The Terms of Use govern the access to, and use of, the Website and the content and services available through the Website (“Services”).
Use of the Website and of the Services implies the full acceptance of these Terms of Use and all guidelines and rules, including but not limited to the Privacy Policy referred to in Clause 14 (below), and acknowledgement of their relevant mandatory nature. When registering to use the Website and the Services, you will be asked to agree to be bound by these Terms of Use. You are only authorized to use the Website and the Services if you agree to abide by all applicable laws and the terms of these Terms of Use and indicate your acceptance during the registration, or subscription, process. If you (“User”) do not agree to be bound by these Terms of Use and to follow all applicable laws, you should not proceed with registering or using the Services.
GIADA reserves the right, at its sole discretion, to modify these Terms of Use from time to time. We will post the revised Terms of Use on this Website and update the "Last Updated" date to reflect the date of the changes. Please consult these Terms of Use regularly. The use of the Website and the Services after such modifications constitutes your full acceptance of the revised Terms of Use. If you do not agree with the revised Terms of Use, please stop using the Website and Services.
-
1. Imprint
1.1 The Website and its contents are designed, operated and administered by GIADA S.p.A, an Italian company, with registered office in Via Sant’ Andrea 23, 20121 Milano Italy, VAT no. 05331910967, subject to the management and coordination of Redstone Haute Couture Co. Ltd., a Chinese company with registered offices in Shenzhen (hereinafter "GIADA", “we”, “us”, “our”).
-
2. User Age
2.1 The Services are generally not intended for persons under the age of eighteen (18) years (or the age of majority of the individual's relevant country). If you are under this age, please do not register for, or subscribe to, the Services. If we learn that you are under eighteen (18) years of age or any other majority age in your country (or fraudulently misrepresented your age during the registration process, if applicable), we will promptly cancel your registration, or subscription, if any, and stop providing you with the Services.
-
3. Registration and Subscription to the Services
3.1 You may register for, or subscribe to, our Services as available from time to time on the Website.
3.2 When registering for, or subscribing to, our Services you must provide accurate and true information. In the event of any change in the information you provided upon your registration or subscription, you agree to promptly inform us to ensure that you will receive our messages and that we will not in error contact third parties.
3.3 If you registered for a Service requiring prior authentication (e.g. Account, Wish list), you agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account attributable to you or by default in protection of your password.
3.4 Without prejudice to other remedies provided by applicable law and under these Terms of Use, in the event you fail to comply with the obligations under these Terms of Use, GIADA will be entitled, at its sole discretion, to cancel your registration or subscription, and/or to block your account and/or deny, restrict, suspend, or terminate your access to the Website and to the Services.
-
4. Duration and Termination
4.1 Your registration for, or subscription to, one or more Services will be effective upon successful completion of the registration or subscription process.
4.2 These Terms of Use, and any posted revision of these Terms of Use, shall remain in full force and effect for the entire duration of your use of the Website or of the Services.
4.3 You may terminate your registration for, or subscription to, the Website at any time at your sole discretion without reason, by sending an e-mail to service.na@giada.com or calling the number +1 617 350 8868. We will confirm to you the cancellation of your registration or subscription.
4.4 GIADA may immediately terminate your registration or subscription, or suspend it, at any time and at its sole discretion, in the event of any material breach by you of these Terms of Use, without prejudice to any other remedies provided by the applicable law. GIADA will notify you about the termination or suspension, as applicable, by e-mail or ordinary mail and your registration or subscription details will be deactivated.
-
5. Electronic Services
5.1 Certain parts of the Services may need to be provided through electronic communication channels (e.g. e-mail, SMS, phone).
5.2 You agree that we may contact you for Services-related issues by SMS, e-mail or other electronic technology and you acknowledge that, in some jurisdictions, use of the mobile services may result in charges imposed on you by your network provider and that you will be responsible for such charges.
5.3 Prohibited Uses
You may use the Website only for lawful purposes and in accordance with these Terms of Use.
You agree not to use the Website or the Services:
- by copying, framing or mirroring any part of the Website or the Services;
- in any way that violates any applicable federal, state, local, or international law or regulation.
- for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personal data, or otherwise.
- to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms of Use.
- to transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation.
- to impersonate or attempt to impersonate GIADA, a GIADA employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).
- to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website or the Services, or which, as determined by us, may harm GIADA or users of the Website or the Services, or expose them to liability.
Additionally, you agree not to:
- use the Website and the Services in any manner that could disable, overburden, damage, or impair the Website or the Services, or interfere with any other party’s use of the Website or the Services, including their ability to engage in real time activities through the Website or the Services.
- use any robot, spider, or other automatic device, process, or means to access the Website or the Services for any purpose, including monitoring or copying any of the material on the Website or the Services.
- use any manual process to monitor or copy any of the material on the Website or the Services, or for any other unauthorized purpose without our prior written consent.
- use any device, site, or routine that interferes with the proper working of the Website or the Services.
- introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
- attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website or the Services, the server on which the Website or the Services are stored, or any server, computer, or database connected to the Website or the Services.
- attack the Website or the Services via a denial-of-service attack or a distributed denial-of-service attack.
- otherwise attempt to interfere with the proper working of the Website or the Services.
-
6. Intellectual property rights
6.1 The terms "Website" and "material" refer, respectively, by way of example, to the software design, implementation and use of the Website, the layout, structure and organization of the contents of the Website, and to any material reproduced therein and / or made available to the public, including in particular the collection and organization of data and information, photographs, images, illustrations, texts, video clips, musical compositions, audio clips, designs, devices, logos, trademarks, distinctive elements so-called trade dress or any other material reproduced and / or made available through this Website ("Material").
6.2 All materials on this Website, in whole and in part, including by way of example trademarks, domain names, designs and models, patents and copyright, are protected and in the sole ownership of GIADA S.p.A and / or Redstone Haute Couture Co.Ltd.. All rights are reserved, worldwide.
6.3 All trademarks, trade names, logos and other distinctive designs and signs which are reproduced on the Website, whether registered or not, are trademarks or service marks of GIADA S.p.A in the Italy and of Redstone Haute Couture Co. Ltd. in all other countries. All domain names used on the Website and / or connected to it are owned – or used with permission - by GIADA, which manages them on a worldwide basis.
6.4 Trademark “GIADA” and all other graphic and/or figurative trademark contained and displayed in the Website in any manner and in respect of any use, are and will remain the solely property of GIADA S.p.a. it is expressly forbidden for any reason or purpose, the Material reproduction, distribution, publication, transmission, modification and the sale, in whole or in part, neither for personal use nor for commercial or professional ones.
6.5 It is not permitted to reproduce (except where the reproduction is made for personal non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to, or otherwise modify, create and / or use derivative works from, or on any case works inspired to, sell or participate in any sale of, this Website, any of the material in this Website or related software, in whole and / or in part, in any form and / or manner, and for any purpose. If the downloading or the copying should be permitted by GIADA in writing, the user will not obtain any right, title or interest in any Material or software as a result of any such downloading or copying.
6.6 GIADA is fully committed to maintain, enforce and protect its intellectual property rights throughout the world and to strongly fight against any infringement in order to ensure that its unique heritage be strongly preserved and fully respected. Any use which is not expressly permitted by these Terms of Use is prohibited. The lack of any remedy by GIADA whether in Court or out of Court does not mean acquiescence or tolerance of any violations of these Terms of Use of the Website and / or breach of intellectual property rights of which GIADA has the ownership and / or availability.
-
7. Submitted material
7.1 You acknowledge and agree that any proposals, projects, ideas, concepts, photographs, contributions or any other content and material (with the exception of personal information) disclosed or sent to GIADA through this Website or by other means (the "Submitted Material") is not considered confidential. By submitting the Submitted Material you grant to GIADA a royalty free, non-exclusive, worldwide right to copy, reproduce, publish, disclose, distribute or otherwise use, in whole or in part, the Submitted Material, for the entire term of protection thereof, for advertising, promotional or product development purposes.
7.2 GIADA is not required or will not be required in the future to: (i) keep any Submitted Material confidential; (ii) pay compensation for any use of the Submitted Material or in connection to it; (iii) respond to the submission of Submitted Material and / or confirm the relevant receipt.
7.3 You declare and warrant that the Submitted Material does not violate any rights of third parties arising from the law and / or contract, including, by way of example, the rights related to the author, trademarks, patents, trade secrets, confidentiality and any other proprietary or personal rights.
7.4 By submitting the Submitted Materials, you acknowledge the right, but not the obligation, of GIADA to copy, reproduce, publish, disclose, distribute or otherwise use such Submitted Material, or any part thereof, for any purpose, including, by way of example, advertising, promotional, product development or other commercial purposes, without in any case granting you or any third party the right to any compensation. You are and will be fully responsible for the content of any Submitted Material.
7.5 GIADA retains the right to reject or delete any Submitted Material for any or no reasons, including Submitted Material that in our judgment violates these Terms of Use or which may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity.
-
8. Links to other sites
8.1 This Website may contain links to other websites. GIADA has no control over such websites and will not be responsible or liable for any accessibility of third party websites or for their content.
8.2 Hyperlinks to other websites and references to information, products or services of third parties linked to this Website do not constitute, and should not be interpreted, in any way, as an endorsement by GIADA of such websites, information, products or services. Any question or comment related to these websites must be addressed to the relevant operators.
8.3 You are not permitted to frame this Website on any other website or to link to any part or section of the Website and / or to the Material, in whole or in part, without prior written consent of GIADA.
-
9. Authenticity of products branded "GIADA"
9.1 The products branded "GIADA" promoted through the Website are genuine.
-
10. Exclusion of warranties
10.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE, ITS CONTENTS AND SERVICES ARE PROVIDED FREE OF CHARGE ON AN "AS IS" AND "AS AVAILABLE" BASIS. GIADA PROVIDES NO WARRANTY OR GUARANTEE IN CONNECTION WITH THIS WEBSITE, ITS CONTENT OR SERVICES, INCLUDING, BY WAY OF EXAMPLE, THAT IT WILL ALWAYS BE AVAILABLE, WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING, OR THAT IT WILL BE SAFE FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, BUGS, MALWARE OR SIMILAR), OR THAT IT IS SUITABLE FOR ANY PARTICULAR PURPOSES, AND EXPRESSLY DECLINES ANY SUCH WARRANTIES. GIADA WILL ALSO NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH WEBSITE OR THE SERVICES.
TO THE FULLEST EXTENT PROVIDED BY LAW, GIADA HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
10.2 GIADA WORKS TO ENSURE THAT THE INFORMATION MADE AVAILABLE THROUGH THE WEBSITE IS ACCURATE AND UP TO DATE. HOWEVER GIADA CANNOT GUARANTEE THE ACCURACY OF SUCH INFORMATION OR THAT SUCH INFORMATION IS FREE FROM ERRORS OR OMISSIONS AND GIADA MAKES NO WARRANTY, AND SHALL HAVE NO LIABILITY, IN RESPECT OF THE SAME. GIADA RESERVES THE RIGHT TO UPDATE AND/OR CORRECT THE CONTENTS OF THE WEBSITE AT ANY TIME WITHOUT NOTICE AND WITHOUT ANY LIABILITY.
-
11. Limitation of liability
11.1 SOME COUNTRIES DO NOT ALLOW ALL OR PART OF THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY AND, IF REQUIRED BY APPLICABLE LAW, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.
11.2 AS THE SERVICE IS PROVIDED FREE OF CHARGE, YOU ARE RESPONSIBLE FOR EVALUATING THE INFORMATION AND CONTENT OBTAINED THROUGH THE WEBSITE. BY USING THE WEBSITE YOU UNDERTAKE ALL RISKS CONNECTED TO THE RELEVANT USE AND TO TAKE FULL RESPONSIBILITY FOR ANY FAILURE IN THE USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICE AND MAINTENANCE OF HARDWARE AND / OR SOFTWARE USED IN CONNECTION WITH THE WEBSITE.
11.3 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ALSO UNDERTAKE NOT TO HOLD US, OUR LICENSORS, SERVICE PROVIDERS, AGENTS, OFFICERS, OR DIRECTORS, LIABLE, IN ANY WAY, FOR ANY POSSIBLE DAMAGES INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING OR RESULTING FROM THE USE OF THIS WEBSITE, THE SERVICES, ITS CONTENTS OR RELATED TO IT, OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF THEY ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.
11.4 IT IS UNDERSTOOD THAT NOTHING IN THESE TERMS OF USE SHALL EXCLUDE OR LIMIT (I) OUR LIABILITY IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM OUR WILFUL INTENT; AND/OR; (II) OUR LIABILITY IN CASE OF FRAUD, FRAUDULENT MISREPRESENTATION OR GROSS NEGLIGENCE; AND/OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
-
12. Indemnity
12.1 If permitted under applicable law, you agree to indemnify and hold us, and each of our subsidiaries and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Website and the Services in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth herein and/or if any Submitted Material that is transmitted through the Services causes our liability to a third party.
-
13. Governing Law
13.1 These Terms of Use and any non-contractual obligations arising out of or in relation to the Terms of Use shall be governed by and will be interpreted in accordance with Italian laws (without regard to its conflict of law provisions), except otherwise provided under mandatory local legislation of your place of residence. All disputes arising out of or relating to these Terms of Use or any non-contractual obligations arising out of or relating to the Terms of Use shall be submitted to the exclusive jurisdiction of Italian courts or the jurisdiction of the courts of your place of residence, if so provided under the applicable law.
-
14. Privacy
14.1 Before uploading or providing any personal data to this Website please read carefully the Privacy Policy, which is available by clicking here.Unless an opt-in is required under the applicable data protection law(s), by uploading or providing any personal data to the Website you agree to be bound by our Privacy Policy.
-
Privacy Policy
Last Updated March, 2021
This Privacy Policy – pursuant to and for the purposes of Article 13 and Article 14 of Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter also referred to as the "Regulation" or "GDPR") and reflecting the privacy laws of those countries where we offer our Website services – describes the processing of personal data provided, or collected, on the sites where this Privacy Policy is posted (“Website”), whether or not you are registered on the Website. This Privacy Policy tells you also how we use your personal data collected for marketing purposes at our stores (and in addition to any privacy notice provided on that occasion), for the granting of discounts or other special promotions or in the occasion of special events. Please read it carefully.
This Website is owned and managed by GIADA S.p.A.At GIADA, we recognize the importance of protecting the personal data of our customers (e.g. identification data, financial information such as, for instance, credit card numbers) and the information of the users of our Website(s). For this reason GIADA adopts specific policies and security measures to comply with applicable data protection laws and to protect your personal data.
Any personal data provide by you will always be
- processed, with the support of paper, computer or telematic means, exclusively for the purposes set forth in this policy;
- processed lawfully, correctly and in full compliance with current legislation;
- collected accurately and, if necessary, updated;
- processed in a relevant and complete manner, for specific and legitimate purposes, and within the limits of the purposes for which they are collected.
-
General Information
a) Definitions
Under Article 4 of the GDPR:
- “personal data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
- “processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
In this Privacy Policy, “we”, “us”, “our” and “GIADA” refer to GIADA S.p.A., an Italian company, with registered office in Via Sant’ Andrea 23, 20121 Milano Italy, VAT no. 05331910967 (“GIADA”), subject to the management and coordination of Redstone Haute Couture Co. Ltd., a Chinese company with registered offices in Shenzhen, and, if applicable, its local affiliate(s) in the country where the GIADA store collecting your information for the purposes described below and/or managing any direct customer service contacts with you (e.g. one of our regional headquarters identified by GIADA to care for our relationship with you) is located. “You” and “your” refer to a specific user of the Website, whether registered or not.
b) Data Controller
Unless otherwise specified in this Privacy Policy, the owner and the controller of the processing of personal data described in this Privacy Policy, for the purposes set out under the GDPR on data protection is GIADA S.p.A, with registered office in Via Sant’ Andrea 23, 20121 Milano Italy, VAT no. 05331910967. For any notice to the Data Controller, (see contact details).
c) Consent
By using the Website(s), uploading or providing any personal data to the Website(s) or GIADA, other than for career purposes, you accept and agree that your navigation data and/or personal data will be processed and disclosed by GIADA as described in this Privacy Policy and in the Cookie Policy (for more information about cookies, see section A.1 below), except for the processing for which we ask for your express consent pursuant to the applicable laws.
Indeed, you may be offered the choice to provide express consent for processing operations when so required by applicable laws, e.g. we may wish to analyze your interaction with us both online and at our stores, or also under specific circumstances (e.g. GIADA events), for tailored services and marketing purposes. In those events you will be free to consent to that specific processing operation and, if you click on the relevant available tick box, you agree to the collection, storing, transmission, disclosure and use of your personal data for that specific purpose as set out in this Privacy Policy or Cookies Policy. For any of such cases, please be informed that your consent is optional and not mandatory with the consequence that you may decide not to provide your consent, or to revoke it at any time (with the consequent impossibility for us to proceed with the relevant processing).
d) Sharing of Your Personal Data
Without prejudice to other information about possible sharing of your personal data as set out in other sections of this Privacy Policy,
(i) we may use GIADA affiliates or other companies within Redstone Group to provide you the specific services available on the Website(s) depending on the services that you use; they will process your personal data as our data processors based on contractual obligations to comply with our instructions to protect your data;
(ii) we may share your personal data with Redstone Haute Couture Co. Ltd., and other companies within Redstone Group, for them to centrally retain and host personal data as data controllers for administrative purposes and in any case in compliance with the general principles governing the transfer of personal data;
(iii) we may share your details in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy. Where required by applicable law, a notice informing you of any such business transfer will be sent to you if you have previously provided us with your contact information;
(iv) we may also disclose information about our users, including contact information, where we have a legal duty to do so, including in response to court orders or legal process, and to comply with other legal obligations imposed on us;
(v) we may disclose information to protect and defend the legal rights, interests, and safety of the Website(s), the GIADA Division and/or Redstone Group and to protect the safety and security of users of the Website(s).
e) Minimum Age
GIADA does not accept registrations or orders submitted by, and will not knowingly collect or use personally identifiable data from, anyone under the age of eighteen (18) years, or age of majority in his/her country. If you are under this age, please do not register or proceed with the online purchase and ask an adult to proceed with the required procedures.
f) Applicability of Other Privacy Policies
If you are registered with other services of GIADA that do not expressly refer to this Privacy Policy, additional privacy policies and statements may apply to you, and this Privacy Policy does not replace any other privacy policy or statement that may be applicable to personal data collected or used by GIADA in relation to that specific relationship.
g) External Links to Other Sites
This Privacy Policy only covers websites that we own and control. It does not cover links from our Website(s) to other third party websites and any information collected by the parties who own and control those websites or their use of cookies. GIADA is not responsible for how other organizations collect, use, disclose, or secure the information that you provide them when you access third party websites; we strongly recommend that you refer to the specific privacy policy and cookies policy of the third party website as these may differ from our own, and contact the relevant organization if you have concerns regarding the way your personal information will be used on other websites.
h) Security
GIADA is committed to protecting your personal data. We have implemented physical, technical and organizational security measures to help protect your personal data from misuse, loss and unauthorized alteration. However, despite our best efforts to protect your personal data, including reviewing our security procedures against new technology, please be aware that no security measures (including security related to the Internet data transmission or storage) can be guaranteed to be infallible from access by unintended recipients. We want you to feel confident using our Website(s) but we cannot ensure or warrant the security of any information you transmit to us. By submitting your personal data you accept it and will not hold us responsible for any breach of security by third parties.
i) International Transfer of Personal Data
Your personal data may be collected in your country, for instance in relation to your visits to our stores if you chose to register with our GIADA Customer Database (see section Relational Marketing Activities), and subsequently transferred and stored to another country where our group of companies have their servers. This transfer is done in accordance with applicable law for the purposes set out in this Privacy Policy (e.g. to provide you with the services you may request or with tailored services in any of our stores globally in the world, to share your data, also for administrative purposes, with other companies within the Redstone Group or merely because the servers where your data is stored are located in third countries, especially China). The local privacy and data protection laws in those countries may not be equivalent to the privacy and data protection laws in your country of residence. We will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy wherever in the world it may be transferred. If the transfer of your personal data by GIADA to a country outside the European Union or to an international organization is envisaged, in the absence of an adequacy decision in accordance with article 45, par. 3, GDPR or of adequate safeguards in accordance with article 46 GDPR, including standard contractual clauses approved by the European Commission or binding corporate rules (article 47 GDPR), the transfer or set of transfers of personal data to such third country or international organization shall take place only if the conditions set forth in article 49 of EU Regulation 679/2016 are met, or after having provided adequate information and obtained your explicit consent.
In case of your registration with the GIADA Customer Database your information may be stored and processed in Italy and/or China always in compliance with the above provisions of the EU Regulation 679/2016 (i.e. subject to your prior explicit consent).
When allowed in your jurisdiction, by using the Website(s) or providing us with your information for the purpose of this Privacy Policy, you fully understand and unambiguously consent to the transfer of the personal information across international borders in accordance with GIADA’s standard operations, including the collection, storage, and processing of such information in the United States of America.
At any time, you can write to Giada (see contact details) in order to obtain a copy of the transferred data or the place where these have been made available.
l) Retention
We will retain your personal data only for the period of time strictly necessary to fulfill the specific purposes for which the data were collected, having regard to the type of data you have provided, your choices, preferences and indications, and in any case no longer than the term provided for by the laws in force or, where applicable, until the revocation of any consent you may have given.
m) Changes to the Privacy Policy
We may occasionally change this Privacy Policy, to, for example, comply with new requirements imposed by the applicable laws or technical requirements. We will post the updated Policy on our Website; we may also notify you in case of material changes and seek your consent to those changes, where required by applicable law. You are thus encouraged to periodically review this page.
-
Navigation on the Website
The paragraphs below will provide you with more detailed information about the purposes and how we may process your personal data and is intended to supplement the information contained in this General Information section.
A - Navigation on the Website
This section clarifies what information we may collect when you simply browse the Website(s), without being logged on the Website(s), and how we process such information.
Unless otherwise provided on the Website by means of specific actions required by you to comply with local laws, by accessing and using this Website, you consent to this section of this Privacy Policy.
We do not collect or process personal data to ensure your navigation on the Website; however, if you are logged on the Website (e.g. on our online shop), navigation information may potentially be combined with your personal data and, if you agreed to, be used to get to know you better and to enhance our services.
The GIADA staff or otherwise employed by GIADA, or any other entity of the GIADA Division or IT providers of GIADA engaged, as data processors, to carry out specific operations on the Website may process the information collected during your navigation on the Website(s) and/or provided by you when using the Website(s) and its services.
Cookies
This Website uses cookies. “Cookies” are small text files that are placed on your computer or mobile device by the Website and automatically collect some information that you do not provide directly.
We use them in order (i) to make the Website work, or work more efficiently and be more user friendly, and (ii) to obtain data for statistical purposes on the use of the Website (e.g. to find out what pages of the Website are visited and how often). If you use our Website, whether as a registered user or not, we may use cookies also to enhance your experience on the Website and to provide certain services that require the identification of the user’s path through the navigation pages.
For more information about our use of Cookies, pixel tags, flash cookies, and similar technologies, and your choices regarding the use of Cookies, please read our Cookie Policy.
B – CONTACT US & SIGN UP FOR OUR MARKETING COMMUNICATIONS
This section clarifies what information we may collect when you contact us and/or you request to receive our commercial communications, and how we process such information.
1. Contact Us
We may receive your personal data (mainly, your name and contact information) when you contact us for a specific reason, such has for technical assistance regarding navigation or the use of the online store or the use of discounts or promotions you have been granted or to which you have become eligible. In this case, your personal data will be used by our staff in the GIADA department that is relevant to your request exclusively to manage your request and may be disclosed to our service providers, if necessary to manage your request and depending on its subject.
We may contact you for the above purposes by telephone call, e-mail, postal mail, SMS or other means as appropriate.
2. Sign Up For Our Marketing Communications
Source of Personal Data
When you explicitly give your consent on the Website(s), or at our stores, to receive GIADA announcements and communications by e-mail, you will provide us with your contact and identification details. The set of personal data is required in order to receive our communications. You can also choose to receive such marketing communications from us when you create an account in the 'my account' area of the Website. Please be informed that your consent for the above purpose is optional and not mandatory with the consequence that you may decide not to provide your consent, or to revoke it at any time (with the consequent impossibility for us to proceed with the relevant processing). Moreover, your decision not to give your consent for the above purpose will not prejudice or limit your use of our Website or the carrying out of online purchases.
Please ensure that your data is accurate and, in case of any change to the personal data that you have provided us, please timely write to GIADA (see contact details) or amend your information online, if you are also registered at ‘my account’, to enable us to keep your personal data updated.
How We Use Personal Data
Your personal data will be stored and used primarily to keep you informed by e-mail about us and our products, services, promotions, discounts, as well as charity and cultural initiatives and/or social events organized or sponsored by GIADA.
How We Share Personal Data
Your personal data will be processed by our authorized staff, mainly in the marketing, relational marketing, information system and security departments. This may include persons within GIADA or any GIADA affiliates engaged to operate with these marketing communications.
We will not share your personal data with third parties for direct marketing purposes or sell your information. However, we may need, for the purposes of this policy, to share your contact and identification details within GIADA and Redstone Group and with our service providers (e.g. technical service providers) acting as our external data processors, or with other third parties (e.g. selected third party service providers that assist GIADA in providing an optimal customer experience or partners of initiatives and/or events sponsored by GIADA, and their technical service providers, such as organizations providing mailing services).
For a complete list of the persons in charge of data processing for the purposes referred to in this section "B", you may write to GIADA (see contact details).
How You Can Opt-Out From Receiving Our Marketing Communications
At any time, you can tell us that you do not want us to use your details for the purposes of marketing, by writing to us (see contact details).
You can also opt-out from all future communications from us and withdraw your consent to receive electronic communications from us by using the unsubscribe link provided at the bottom of any our email communications.
In no event, your decision to revoke your consent for the receipt of marketing communications will prejudice or limit your use of our Website or the carrying out of online purchases.
C – REGISTERING
This section clarifies what information we may collect when you create your account on our Website(s), and how we process such information.
You may create your own account on the Website to use or facilitate the use of some of the services available on the Website, e.g. ‘wish list’.
Source of Personal Data and Mandatory Information
When you create your own account on the Website you will provide us your contact and identification details. You acknowledge that some of the information that you are asked to provide to complete the registration process is essential to complete the process and that failure or refusal to provide accurate information will prevent us from satisfying your request. Essential information is properly marked as such on the Website.
Additional information is optional and, if you voluntarily provide it, we may use it to, for example, send you a special thought on your birthday.
You also acknowledge that, when you use some of the services provided on the Website, we will collect additional information connected to your online activity on the Website(s), e.g. products placed in your ‘wish list’, and your interaction with us, e.g. products placed in your shopping basket and not deleted before leaving our Website, or your preferences regarding the use of the Website functionalities.
Please ensure that your data is accurate and, in case of any change, to the personal data that you have provided us, please timely write to GIADA (see contact details) or amend your information online, , if you are also registered at ‘my account’, to enable us to keep your personal data updated.
How We Use Personal Data
We will not use this information for purposes other than providing you the services connected with your account, which may include specific services related to your possible online purchases, unless you agree to our use of your personal data also for enhancing your shopping experience online and in our stores (see Online Purchases and Relational Marketing Activities section). We may then combine your personal data related to your account with other information collected and use that information as described in the Relational Marketing Activities section.
How We Share Personal Data
Your personal data will be processed by our authorized staff, mainly in the digital, marketing, information system and security departments. This may include persons within GIADA or within other entities in the GIADA Division, and/or within Redstone Group engaged to assist with the management of your account.
We will not pass your personal data to third parties for direct marketing purposes and we do not sell your information. However, we may need, for the purposes of this section “C”, to share your contact and identification details within the GIADA Division, the Redstone Group companies and with our service providers (e.g. technical service providers) acting as our external data processors upon instructions of GIADA, or with other third parties if so required to manage your account and your choices about processing of your personal data and for storing and retaining data.
For a complete list of the persons in charge of data processing for the purposes referred to in this section "C", you may write to GIADA (see contact details).
D - ONLINE PURCHASES
This section clarifies what information we may collect when you use our online shop and how we process such information.
When using our online shop, you can access the service only as registered user (see section C – Registering).
Source of Personal Data and Mandatory Information
When you use our online shop you provide us with personal data including your name, mailing address, phone number(s), email address, and financial information (e.g. credit card details). In some jurisdictions we might be required by local laws to collect more information (e.g. your ID number); when this is required, you will be informed that providing this information is mandatory to proceed with your purchase. Failure or refusal to provide accurate information when mandatory will result in the inability to process your request.
You acknowledge that some of the information that you are asked to provide to complete the order process is essential to completing that process and that failure or refusal to provide accurate information will prevent us from satisfying your request. In particular, essential information is properly marked as such on the Website. You may choose not to provide us with optional information and will still continue to successfully use and purchase from the Website.
Please ensure that your data is accurate and, in case of any change, to the personal data that you have provided to us, please timely write to us (see contact details) or amend your information online to enable us to keep your personal data updated.
How We Use Personal Data
Your personal data will not be used for purposes other than (i) to offer and manage the online operations for your submission of the order; (ii) to verify that the information provided for the transaction is complete, valid, correct, and clear of fraudulent markers; (iii) to process your order, and to deliver the products; (iv) to provide you any customer care related service, including returns or repairs; (v) to contact you, including communications by email, for any issue related to the management of your order or of your subsequent order-related requests; and (vi) to comply with mandatory accounting and tax requirements and other mandatory applicable legislations or the legitimate order of competent authorities.
If you explicitly agree to our use of your personal data for enhancing your shopping experience online and in our stores, we may also combine your personal data – especially your purchase history and information related to your interactions with us (no financial information will be used for this additional and optional purpose) – as described under the Relational Marketing Activities section.
Your personal data will be stored in secured databases on GIADA servers or on servers of our trusted service providers (e.g. hosting providers) acting as data processors. Your personal data may be also used for statistical and market analysis, and may be processed in an aggregate form.
How We Share Personal Data
Your personal data will be processed by our authorized staff handling the online orders.
Some of the processing operations related to the online purchases are provided by our trusted third parties based in Italy or in other countries, within or outside the European Union, including entities within Redstone Group supporting and technically operating the Website, shipping agents, couriers, banking and credit verification entities, as well as companies which carry out activities of storage and management of files.
We will not share your personal data with third parties for marketing purposes or sell your information. However, we may need to share, for the purposes of this section “D”, your contact and identification details within the GIADA Division, the Redstone Group companies and with our service providers (e.g. technical service providers) acting as our external data processors, or with other third parties if so required to manage, within the scope of the purposes set out in this section "D", your account and your choices about processing of your personal data and for storing and retaining data.
For a complete list of the persons in charge of data processing for the purposes referred to in this section "D", you may write to GIADA (see contact details).
If you choose to be registered in the GIADA Customer Database, your personal data will be made available to GIADA and processed also according to section E below.
E - RELATIONAL MARKETING ACTIVITIES
This section clarifies what information we may collect, and how we process such information, when you voluntarily register with our relational marketing customer database (‘GIADA Customer Database’), at our stores by filling-in our registration card or online by selecting to agree to our analysis of your data and, if applicable, to our personalized marketing services and communications.
It is of primary interest to GIADA to constantly improve the services provided and anticipate your needs and expectations of our products and services in a way which is increasingly tailored and efficient. This goal changes constantly depending on the needs and expectations of the market and the different types of GIADA customers. Thus it is important for GIADA to find out more about its customers, by analyzing data related to their preferences for certain categories of products (either purchased or of interest), the frequency of their visits at our online shops or at our stores or their requests concerning the purchased items.
Registration
If you register with the GIADA Customer Database, you are asked to agree, providing an explicit consent, to have your customer profile analyzed by GIADA and benefit from our ongoing enhancing services, and to receive our marketing communications, either tailored or not, and to benefit from specific customer services (e.g. discounts and special promotions). For any of such cases, please be informed that your consent is optional and not mandatory with the consequence that you may decide not to provide your consent, or to revoke it at any time (with the consequent impossibility for us to proceed with the relevant processing). Moreover, your decision not to give your consent for the above purpose will not prejudice or limit your use of our Website or the carrying out of online purchases.
At any time, you can tell us that you no longer want us to use your details for profiling and/or marketing purposes by writing to us (see contact details).
Source of Personal Data and Optional Information
If you choose to register with our GIADA Customer Database at our stores, by filling-in our registration card, or online, by selecting to agree to our analysis of your data and, if applicable, to our tailored marketing activities, your personal data collected in relation to your use of our services on the Website(s), and/or when interacting with us or one of our business partners in-store, will be used by GIADA for the purposes described below. Such personal data are collected (for example when you make purchases or when you return or repair goods) in any of our stores in the world or when you submit your online orders; in many circumstances data will be collected through other entities of the GIADA Division or Redstone Group.
Should we carry out any specific campaign or survey to learn more about you and your lifestyle for the purposes below, it is at your sole discretion to provide us with that additional information requested. This campaign or survey will help us to offer you an increasingly comfortable shopping experience and, if you decide not to provide us such information, you will be able to continue to use all our services.
How We Use Personal Data
We will use your personal data:
(i) to analyze your preferences and habits and to anticipate your needs based on our analysis of your profile.
We may then combine your personal data – especially your preferences, interests, preferred GIADA store(s), purchase history, personal relationship – collected in different circumstances, e.g. online when you use our services or browse our Website, when you purchase our products on the Website and/or at our stores, when participating in our events and initiatives, or being in touch with our staff (e.g. in case of surveys or simply being assisted in your purchase experience) to analyze your behaviour, preferences and trends and to serve you more tailored assistance.
Your data are constantly enriched with information collected during your interactions with us, e.g. preferences for certain categories of products, frequency of your visits to our stores and our online shops;
(ii) to offer you our marketing services including
- to send you – by e-mail, postal mail, SMS, telephone and/or through other online channels (e.g. social media), based on your choices – our marketing communications about us and our products, services, promotions, discounts, as well as charity and cultural initiatives and/or social events organized or sponsored by GIADA, and to contact you for customer satisfactions purposes.
- if you have agreed to have your customer profile being analyzed by GIADA, we may send you communications tailored to what we believe may be of interest to you and to benefit from a more personalized sale service (e.g. recommended looks, dedicated sales assistant, etc.).
- Data may be aggregated with other information related individually to you or to other customers with similar profiles and be used for statistical purposes.
Who Can Access Your Personal Data
Access to the GIADA Customer Database is allowed exclusively to authorized staff of GIADA.
By agreeing to be registered with the GIADA Customer Database you acknowledge that certain details of your personal data may be accessed, for the purposes set out above under this section E, by the staff members of any of our stores worldwide who have been properly authorized, instructed and trained to process your personal data according to very strict rules in order to ensure your privacy and the protection of your data from unauthorized uses and/or disclosures.
How We Share Personal Data
We may share your information, mainly for the delivery of our marketing communications, with other GIADA Division or Redstone Group companies or with our trusted service providers (e.g. providers of email and postal mail services, as well as digital marketing providers based in Italy, or in other countries, within or outside the European Union). All these companies will act according to GIADA’s instructions as data processors.
Retention Period
We will retain your personal data related to your profile for the maximum period allowed by the applicable laws (i.e. 12 months); upon expiring of that retention period, your profiling data will be automatically deleted or made anonymous and used in such a way that is no longer possible to identify you.
CONTACT US – EXERCISE YOUR RIGHTS
If you have questions, comments, complaints or requests regarding this Privacy Policy or our privacy practices please send an e-mail to service.na@giada.com.
The GDPR protects your rights: you are entitled to ask us if we hold your data, what details of yours we hold, where we have collected them, how and why we hold or process them, to whom we have disclosed or may disclose them and details of the controller and/or of its processors. If you are able to establish that your data is not accurate, complete and up-to-date, GIADA must take reasonable steps to correct the data. You are also entitled to ask us to delete, anonymize or block the processing of your data in case of unlawful processing and, under certain legitimate circumstances (e.g. for relational marketing activities), you can also ask to stop processing your data, including opting out, free of charge, from any of our targeting activities if you ever opted-in.
If you have subscribed or agreed to receive our marketing communications you can opt-out at any time, free of charge, requesting the deletion of your data from the mailing list by following the unsubscribe link that you will find in any electronic communication or by writing to the Customer Relations Department c/o GIADA S.p.A.
If you find that your rights are not respected or that your data are processed in breach of the applicable laws, you have the right to lodge a complaint with a supervisory authority, in particular in the state in which you are habitually resident or work or in which the alleged breach has occurred.
-
1. What is a cookie?
Cookies are text files containing small amounts of information that a user’s device (computer, tablet or mobile) downloads when it visits a website. They allow the site to “remember” your computer, but not specifically who is using it, and improve your user experience.
-
2. What is the scope of Cookies?
Cookies are used generally for different purposes, such as letting the user navigate between pages efficiently, implementing the user's preferences and generally improving their browsing experience, by customizing the website according to their navigation and user profile. They can also help ensure that the adverts that the user sees online are more relevant to them and their interests.
-
3. What cookies do we use?
Our website uses several type of cookies for different purposes as better explained below in section 4 “Categories of cookies on GIADA.com”.
In particular we use:
A) Session cookies, which only last for the duration of a browsing session. They are usually used to facilitate the access to the services on our website, and
B) Persistent cookies, which last for more than one visit. They are used to remember a user’s preferences and actions within the website. In this case, when a user returns to our website, or visits sites that use the same cookies, the site reads the cookies and identifies the user’s browser.
Among these cookies it is possible to refer to:
C) First party cookies, which are supplied by the website you are visiting, i.e. GIADA.com and can be read only by such site. First party cookies can be either session or permanent cookies.
D) Third party cookies, which are meant to collect data on an anonymous way, for example analytics information, including browsing statistics. Other third party cookies are meant to track our visitors’ response to our online promotional activities. This technology uses information about your visits to our website and third parties' sites on which we advertise, to deliver relevant advertisements. We also use this to learn which banner adverts bring users to our website.
Also third party cookies can be either session or permanent cookies.
-
4. Categories of Cookies on GIADA.com site
The type of cookie used on our website can fall under one of the categories below.
A - Technical Cookies
Based on the Guidelines of the Italian Data Protection Authority (Garante) on simplification of procedure to release the data protection notice and to collect the consent for cookies (dated 8 May 2014) technical cookies include navigation or session cookies, cookies analytics and functionality cookies.
We do not need to seek your consent to use these cookies.
A.1: Navigation or Session Cookies
These cookies are strictly necessary session cookies essential to enable you to move around the website and use its essential features.
A.2: Analytics
These cookies are also known as performance cookies and collect information about how you use our website, so that we can improve the quality of our site and services. Some examples include which pages you visit most often, whether you get error messages from web pages. Performance cookies allow us to implement these choices and optimise the way our site works. All the information that these cookies collect is aggregated and therefore they do not collect personal identification information.
These types of cookies may be first party or third party.
These cookies include analytics that allow us to obtain statistics about website access and browsing, monitor which website our users arrive from, help us improve the site by measuring usage information and any errors which occur during our users browsing experience, as well as the effectiveness of advertising campaigns, using aggregated information.
A.3: Functionality Cookies
Functionality cookies allow the website to remember your online settings (such as your user name, language or location) and provide enhanced, more personalised features.
These cookies can also be used to remember changes you made to text size, fonts and other parts of web page that you can customize. They may also be used to provide services you have asked for or to prevent you from receiving services you have already refused.
These types of cookies may be first party or third party. Presently we only use first party cookies, and can be session or permanent.
When you choose functionalities and services, you agree to our use of the related functionality cookie.
B - Profiling Cookies
These cookies, that include advertising and targeting cookies, are used by GIADA, our advertising providers and/or third parties to offer you a customised browsing experience by delivering you advertisements that are relevant to you and your interests on third party websites. Cookies are used to identify your preferences and analyse your online interactions and transactions with us. This information is exclusively for the benefit of GIADA and will not be shared with any third party, except with GIADA service providers for the purpose of processing it on our behalf.
Among many types of advertising or targeting cookies, we may use Flash Cookies and Pixel Tags:
-
Flash Cookies: We may also use local shared objects, known as Flash cookies, to store your preferences. The amount and type of information collected through Flash cookies and how they work is different from browser cookies. Please be aware that the browser's tools to manage cookies will not remove Flash cookies.
To disable flash cookies, please use the setting tool provided by Flashplayer:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.html - Pixel Tags: If you agreed to being tracked and/or profiled, we may use other tracking technologies (e.g. web beacons, clear gifs) in the communications we send to you. The purpose of these may be to learn about whether you have read or opened the email, whether you have interacted with any link, e.g. by clicking on it, and if so which ones. This information may be combined with other information we have gathered about you, to help us deliver more interesting communications to you, based on your browsing experience and shopping.
We need your consent to use profiling cookies. At any time you can manage your preferences for advertising or targeting cookies through your browser settings as per section 6 below, or by enabling/disable all third party cookies as per section 7 below.
-
-
5. Information Sharing
We do not share information collected through the use of cookies and pixel tags with any third party, except with other companies within Redstone Group of Companies, our advertising agencies/providers and our IT service providers (e.g. hosting providers), exclusively for the purposes set out above.
-
6. How to Manage Your Cookie Preferences
At any time, you have the option to accept or decline the use of cookies/pixel tags by changing your browser application settings.
Most browser applications automatically accept cookies but you can set it to receive an alert each time an operator tries to send you cookies/pixel tags, and/or prevent it from accepting them. On most browsers, the “Help” portion of the toolbar will tell you how to prevent it from accepting cookies, how to have it notify you when you receive cookies/pixel tags, or how to disable cookies/pixel tags altogether.
Below are pages describing these settings in more detail for each browser:
Chrome
https://support.google.com/chrome/answer/95647?hl=en-GB
Firefox
https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Internet Explorer
https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari
http://www.apple.com/legal/privacy/en-ww/cookies/
Opera
https://help.opera.com/en/latest/web-preferences/#cookies
If you use multiple browsers (e.g. Internet Explorer, Google Chrome, Firefox, etc) you must repeat this procedure with each one, and if you connect to the web from multiple devices (e.g. from work and at home), then you will need to set your preferences on each browser on each device.
Please note that if you disable completely cookies from the browser, then it is possible that some parts of our website will not function properly such as the normal surfing of the site, the purchase activity, and finally you may also lose any personalized activity such the advertising you receive when you visit this website will not be tailored to your interests.
-
7. How to disable third party cookies and advertising or targeting cookies from GIADA.com site
You may learn how to disable third party cookies and advertising or targeting cookies on your computer by checking http://youronlinechoices.com/.
-
8. How to contact us
If you want to know more about cookies, have any question or want to send us suggestions, please contact us at GIADA S.p.A., Via Sant’ Andrea 23, 20121 Milano Italy,e-mail service.na@giada.com , tel. +1 617 350 8868 .
-
9. More information
We invite you to read our privacy policy for full details of how we process your personal data.
A full overview of the cookies we use on our website and their respective names and purposes can be found hereunder:
Cookie name Purpose / Supplier PHPSESSID For Session supply X-Magento-Vary Used by varnish cache service form_key Stores randomly generated key used to prevent forged requests. mage-cache-sessid Facilitates caching of content on the browser to make pages load faster. mage-cache-storage Facilitates caching of content on the browser to make pages load faster. mage-cache-storage-section-invalidation Facilitates caching of content on the browser to make pages load faster. mage-messages mage-translation-file-version Facilitates translation of content to other languages. mage-translation-storage Facilitates translation of content to other languages. private_content_version record which private content is present on the page product_data_storage The product configuration selected by shopper. recently_compared_product The products recently viewed by the shopper. recently_compared_product_previous The products recently viewed by the shopper. recently_viewed_product The products recently viewed by the shopper. recently_viewed_product_previous The products recently viewed by the shopper. section_data_ids For section display store The store view or language chosen by the shopper.